Kerbside Collections

Extra general waste collection for eligible households

Exceptional Circumstances (EC) provisions aim to assist large families (5 or more permanent)  and households that produce nappies or domestic medical waste.

Eligible households may apply for a free additional fortnightly kerbside collection of one extra 140L EC waste bin (at the same time, and in addition to, the one 140L general waste bin fortnightly collection provided as part of your Council kerbside waste collection service).

Exceptional circumstances (EC) bins terms and conditions

1. Exceptional circumstances bins must be applied through and approved by your local council (see ‘Applications’ heading below).
   
   
2. Approved EC bin services are provided on a financial year basis and expire at the end of the current financial year, regardless of the initial application date.
   
   
3. Approved applicants need to collect the EC bin from a FRWA Depot (see your council approval letter for instructions on what to do/bring when collecting your bin).
   
   
4. Bins granted under exceptional circumstances must display a current ‘Exceptional Circumstances’ sticker on the front of the provided bin before collection.
   
   
5. EC bins need to meet the same presentation criteria and conditions as the regular general waste service (e.g. bins out the night before, closed lid, no batteries etc.)
   
   
6. A renewal application will be offered before the end of the current financial year and approval will be granted if you continue to meet your local council’s criteria.
   
   
7. The Fleurieu Regional Waste Authority (FRWA) may conduct bin audits on EC bin service households.
   
   
8. FRWA reserves the right to cease a collection service where there is repeated misuse of the service. This includes removal of the EC bin(s) if it is found that the conditions under which it was approved are false, misused or have changed and the application does not comply with conditions.
   
   
9. Applicants need to advise the approving council if they move address or become ineligible for the EC bin(s).
   
   
10. EC bins remain the property of FRWA/Council and cannot be transferred to different addresses or residents without approval.
    
    

Applications

Please follow the applicable link or call your local council for further information and to apply.

Alexandrina
New applications and renewals:
https://www.alexandrina.sa.gov.au/live/waste/exceptional-circumstances-bins

District Council of Yankalilla
New applications and renewals:
Please call 08 8558 0200 (hold for DCY customer service – don’t press 1 for waste) or email: council@yankalilla.sa.gov.au

Kangaroo Island Council
New applications and renewals:
Please call 08 8553 4500 (hold for KIC customer service – don’t press 1 for waste) or email: kicouncil@kicouncil.sa.gov.au

City of Victor Harbor
New applications:
https://www.victor.sa.gov.au/council-activities/environment-and-public-health/victor-harbor-waste-and-recycling/exceptional-circumstance-additional-waste-collection

For renewals:
https://fleurieuregionalwasteauthority.com.au/kerbside-collections/exceptional-circumstances-bin-renewal/