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Kerbside Collections

Councils Working Together

EC Bins (Exceptional Circumstances Bins)

Extra general waste collection for eligible households

Exceptional Circumstances (EC) bin service provision aims to assist households that produce domestic medical/incontinence waste. Three of the four Councils we service also offer EC provisions for large families (5 or more permanent residents – not holiday homes) and households with children in nappies, including City of Victor Harbor, District Council of Yankalilla and Kangaroo Island Council.

Eligible households may apply for a free additional fortnightly kerbside collection of one extra 140L EC waste bin (at the same time, and in addition to, the one 140L general waste bin fortnightly collection provided as part of your Council kerbside waste collection service).

EC bin (exceptional circumstances bin) terms and conditions

  1. Exceptional circumstances bins must be applied through and approved by your local council (see ‘Applications’ heading below).
  2. Approved EC bin services are provided on a financial year basis and expire at the end of the current financial year, regardless of the initial application date.
  3. Approved applicants need to collect the EC bin from a FRWA Depot (see your council approval letter for instructions on what to do/bring when collecting your bin).
  4. Bins granted under exceptional circumstances must display a current ‘Exceptional Circumstances’ sticker on the front of the provided bin before collection.
  5. EC bins need to meet the same presentation criteria and conditions as the regular general waste service (e.g. bins out the night before, closed lid, no batteries etc.)
  6. A renewal application will be offered before the end of the current financial year and approval will be granted if you continue to meet your local council’s criteria and policy. The EC recipient is responsible for ensuring they renew before the current expiry date and display a current sticker for continued collection.
  7. The Fleurieu Regional Waste Authority (FRWA) may conduct bin audits on EC bin service households.
  8. FRWA reserves the right to cease a collection service where there is repeated misuse of the service. This includes removal of the EC bin(s) if it is found that the conditions under which it was approved are false, misused or have changed and the application does not comply with conditions.
  9. Applicants need to advise the approving council if they move address or become ineligible for the EC bin(s).
  10. EC bins supplied by Council/FRWA remain the property of Council/FRWA and cannot be transferred to different addresses or residents without approval. These bins need to be returned FRWA when the EC service ends.  Since 2 October 2026, Alexandrina Council EC recipients need to purchase their own EC bin, and these will remain the property of the purchaser.

EC bin applications and renewals

Please follow the applicable link below for your council.

EC bin stickers must be physically on the front of your bin and easily visible to the truck driver for collections (remove all old/expired stickers). EC bin service stickers expire 30 June each financial year. Please renew by early June and factor in time for delivery by Australia Post.

District Council of Yankalilla

New applications and renewals:

https://www.yankalilla.sa.gov.au/services/waste-and-recycling/Household-Waste-Collection

For assistance please call 08 8558 0200 (don’t press 1 for waste – hold for DCY customer service) or email: council@yankalilla.sa.gov.au

Kangaroo Island Council

New applications and renewals:

Please call 08 8553 4500 (don’t press 1 for waste – hold for KIC customer service) or email: kicouncil@kicouncil.sa.gov.au

City of Victor Harbor

New applications:

https://www.victor.sa.gov.au/council-activities/environment-and-public-health/victor-harbor-waste-and-recycling/exceptional-circumstance-additional-waste-collection

2026-2027 renewals:

https://fleurieuregionalwasteauthority.com.au/kerbside-collections/exceptional-circumstances-bin-renewal/

Alexandrina Council (see Note for important 2026-2027 changes) *

New applications (Special Medical Needs/Incontinence only):

https://www.alexandrina.sa.gov.au/live/waste/exceptional-circumstances-bins

2026-2027 renewals*:

https://fleurieuregionalwasteauthority.com.au/kerbside-collections/exceptional-circumstances-bin-renewal/

 
* Note: Significant changes to EC policy, eligibility and renewal process for Alexandrina recipients for 2026-2027.
 
Significant changes to Alexandrina waste policy and EC availability
 
    • Alexandrina Council adopted the updated Kerbside Waste Collection Policy (September 2026) at its 21 September 2026 Ordinary Council Meeting. The new policy came into effect on 2 October 2026.
    • As part of the new policy, from 2/10/26 Alexandrina Council will no longer accept new Exceptional Circumstance (EC) bin applications for the categories of ‘large families’ or ‘families with children in nappies’. 
    • Alexandrina Council will also transition existing ‘large families’ and ‘families with children in nappies’ EC recipients to a paid discounted service over the next two financial years (2027-28 and 2028-29), before ceasing these two categories completely from 1 July 2029.
    • The ‘special medical needs/incontinence’ category will continue to be open to new applications, and existing recipients in this category will still receive a free EC service on annual renewal. However, from 2 October 2026, new ‘special medical needs/incontinence’ recipients will need to pay for their physical bin at standard gatehouse prices (as at 1/10/2026 – $74).
    • For more information about these changes, please visit Alexandrina Council’s page: https://www.alexandrina.sa.gov.au/live/waste/exceptional-circumstances-bins
    • Please contact Alexandrina Council directly with questions or comments about these changes: 8555 7000 or alex@alexandrina.sa.gov.au

 

Changes to Alexandrina renewal process 2026-2027

    • FRWA (not Alexandrina Council) will manage ALL Alexandrina EC bin renewals for the 2026-2027 financial year.
    • Recipients of the Special Medical Needs category will now need to apply annually to renew their EC bin service. Automatic renewal and mailout for this category has ceased.
    • New special medical needs/Incontinence EC bin applications will still be managed by Alexandrina Council.

Councils Working Together